Immediately after releasing the Power key, press and hold the Volume down key. 29th May 2016, 03:47 PM | #5 Junior Member. This matches the location of NFC antenna on Galaxy S10. Safe mode didn't make a diffirence for me. They can be reached at 1-855-SAM-USA1 (726-8721). Samsung Galaxy LED Flip Case, Cover Stopped Working. Have the same problem. After I pulled these updates my LED cover started working again. S10+ LED cover not working. Literally everything on the device is the same but The LED notifications no longer appear on the cover. More . I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. Thanks Meter: 0 . Try this link to another post on this forum for same/similar issue but under different title...: S10+ led view cover no longer working after update. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. I must say I'm very disappointed that I have the 1tb version and bought the most expensive Samsung cover which has stopped working as a result of their update and now not getting any help regarding my problem. I'm thinking about rolling back to a previous version, if I get time to try it this weekend, I will post results. Tried the recommendation to reset (wish I hadn't ). Google ARCore or Device Health Services might have done it but they don't sound related from their descriptions. I purchased the s10+ on pre order and purchased the LED view wallet cover also at the same time. So, there may be hope for you! The LED cover was working perfectly until I did the update today. Also, at the start the mood lighting only turned on when I placed my phone face down. keep volume down pressed untili boot is complete. This matches the location of NFC antenna on Galaxy S10. I got the LED Wallet case for my Galaxy s8+ about 5 months ago and when i did a system update on my phone, the LED notification screen on the phone case stopped working. My LED Icon app … If not, have you tried placing your phone in safe mode to see if there is an app conflict? My LED Icon app is v2.2.37, which I don't think has changed. And how exactly can I send log files? Re: GALAXY S8 LED wallet case not working, Turn the device off. Thanks for your response. Open LED icon editor. I had the same issue. Should I just buy a new case? I have since then bought another cover from amazon so don't know if the issue has been resolved. Is anyone else having the same issue and found a resolution yet? How can I check if apps are updated ? Immediately after releasing the Power key, press and hold the Volume down key. When “. For almost all things we have a recall when a fault is identified and either replaced, refunded or exchanged. Press and hold the Power key past the model name screen. Does anyone know own why this is happening Submit to XDA Portal Quick Reply Reply. It does not react to anything anymore. After I pulled these updates my LED cover started working again. Google ARCore or Device Health Services might have done it but they don't sound related from their descriptions. After the January update, it has stopped working. I've purchased the LED cover, and it only seems to work when the app for it is open. Amhow can I use the safe mode? Unable to move apps between storage spaces. Immediately after releasing the Power key, press and hold the Volume down key. When you place the LED cover on your phone, it will automatically install the necessary software, which will appear under Apps. Do you have a working solution? Anyone got any ideas? When “SAMSUNG” appears on the screen, release the Power key. Exact same issue for me. They then concluded that the update has made the cover stop working but have not provided me with a solution for this problem. Two phones died while plugged in. It detects themes when I place it in the holder but no digital display on cover. Open LED icon editor. I have messaged Samsung on twitter and live chat and they gave me loads of steps to follow with the final one being to factory reset my device. I'm not clear what component did the trick. Hello there !i have tue same problem and it is driving me crazy.. none know or can help... My let cover have stopped working.. the five still lock and open my phone but not let displayed. When I put the cover on I get the notification "congratulations on your new cover" and the "LED icon editor" app also appears. Has this happened to anyone else? I would try and reach out to our Accessories support line for support, to see if there is anything that could be done. Hopefully someone else comes up with a solution as this is currently a normal wallet cover which is not the reason I purchased it. - YouTube I have just noticed something - if I put my phone in the case upside down it turns the phone off!!! UK. still less than a year (just). Cant find a way to fix it. Turn the device off. Quote: Originally Posted by Mosuga. When “SAMSUNG” appears on the screen, release the Power key. i am having the exact same problem on mine as well, no solution so far, After several contact with Samsung it was finally admitted that it was due to the update. Purchased the led cover fo samsung galaxy 7 edge..all of a sudden it's not working. Compared to previous generations of LED Wallet cover, Galaxy S10 LED View cover does not introduce any new features, except the covered power button. When you place the LED cover on your phone, it will automatically install the necessary software, which will appear under Apps. I'm glad I'm not the only one and I received a similar verdict from Samsung after they made me try all these things. To access the cover's settings, navigate to Apps and open LED icon editor. After the January update, it has stopped working. Purchased the led cover fo samsung galaxy 7 edge..all of a sudden it's not working… Pick an icon for app notifications. keep volume down pressed untili boot is complete. Took it to a Samsung shop they place it in one of their spares and worked. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Pick an icon for app notifications. Led stoped working after last update. Press and hold the Power key past the model name screen. I too am a UK user and I was initially contacted by the team because I am in the UK they couldn't help me. Problem 1: The LED cover is not recognized by the phone after Android Pie update. Should I just buy a new case? Led cover not working. 06-01-2018 04:04 AM. I was reassured that they will push out an update which will add this feature again. ” appears on the screen, release the Power key. If you have a full-functioning LED cover, with all the correct settings (of course, otherwise your LED-cover would'nt have worked before) and you update your phone to Android Pie and the LED cover is not working anymore, then its not a setting that is not okay and its not the LED cover itself that is broken.
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