Make sure that the power outlet is working. ACE Program and If yes, a new KB costs about $40 . TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. After power wash if still the issue persist, Contact the acer technical support for further assistance. I see. In the section below, you will get to know the easy and useful solutions to get rid of the irresponsive Chromebook keyboard on an Acer laptop. Register I am unable to do a reset of the chromebook. However, today, for some reason, the keyboard stopped working … The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. Some believe it’s more frequently observed among Windows 10-run devices.Luckily, the problem can be fixed with a couple of simple steps. When pressing a key, it will either, not register or thinks that I am holding the key and endlessly repeat it. Insert your Chromebook USB recovery flash drive. Problems connecting your Samsung Chromebook to a wireless network. If the keys work, delete the account that's having … What's Happening at Acer. On line troubleshooting says to try a factory reset, but we can't log on or try the SHIFT/CONTROL/ALT/R because the keyboard isn't accepting the r key or some of the keys in the password. The Chromebook will boot to Developer Mode. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. 6. You can avoid the powerwash and just press the refresh key and the power button, and then power back on again. Just turned on my chromebook this morning and the keyboard is not working. As a result, they can’t browse by google chrome. On line troubleshooting says to try a factory reset, but we can't log on or try the SHIFT/CONTROL/ALT/R because the keyboard isn't accepting the r key or some of the keys in the password. A simple refresh sometimes work. I have Samsung series 3. When I turn the laptop on and I try to put my password into the sign in page when I press one letter it comes up with 13428709 and after that the keyboard freezes. We want to recognize GAMING6698's dedicated efforts in the Acer Community. the benefits of being a member! By using this site, you accept Acer's Privacy Policy and the We have a Samsung Chromebook that the keyboard is not working correctly. What is your full model  number? Please perform power wash, But still if the issue not fixed,  Kindly visit the following for the support :-, Click on 'Yes' if the comment answers your question. Chromebook plus numeric keys not working except 5 and 6 I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. Keyboard has become pretty close to useless. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. Samsung Chromebook is not powering on or charging If your Chromebook does not turn on or does not charge properly, it may just be a problem with the wall outlet or the AC adapter. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! If you have Chromebooks in your classroom you will probably have this happen to you on more than one occasion, your students go to type on the keyboard and instead of typing the letter that it says on the key, the Chromebook starts to type some other letter. We want to recognize GAMING6698's dedicated efforts in the Acer Community. to get all Don't forget to test your sound after each step to see if it is working. The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. 4. Your Chromebook is now back to factory default settings. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Usually inexpensive. FYI: CB5-132T-C9ES is the type of my chromebook where the 1-key was broken. Certain keys on the chromebook are not working. If your keyboard is not working on your Chrome browser, try these simple solutions to fix the problem. But sometimes it becomes horrible. It seemed like there was dust in the keys so I brushed them off and now it works again. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. But in windows 10 many chrome users are facing this issue. Get social and introduce yourself Hi. It looks like you're new here. What's Happening at Acer. to get all Go through the solutions carefully and perform them accordingly. Is there any solution to it. If your Chromebook is charging, let it charge for at least 30 minutes. © 2020 Acer Inc. Get social and introduce yourself 3. This process takes about 10 minutes to complete. Many users reported that they can’t type any thing in web. Check out our Acer Community User Agreement. Thank you. Once the system recovery is complete, unplug the USB flash drive. Chromebook Keyboard Not Working: Solutions to Try. Of course this forces you to open the chromebook, but it only requires limited technical skills. Try using the keys while you browse as a guest. An LED should indicate that the chareger is connected and charging. ACE Program and You likely need a new keyboard due to contacts getting gummed up with debris. If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. By signing up, I accept the terms of the Acer Privacy Policy. Is it Black, Red or Green - If Black the Charger is not working. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, https://www.ebay.com/itm/Acer-Chromebook-C738T-CB5-132T-Laptop-Black-Upper-Case-Palmrest-Keyboard-/202122092113, https://www.youtube.com/watch?v=Bl8L4PeAKyU, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. - If not, press the power 2. button again and hold it for 15 seconds. A number of people have recently found their keyboards not functioning while they’re using the Chrome browser. For further assistance connecting your Samsung Chromebook that the chareger is connected and charging the recovery! Connecting your Samsung Chromebook that the keyboard are not working integrity of the Chromebook, but only... Will either, not of Acer like there was dust in the Acer Policy... 7 '' them off and now it works again for your Chromebook at Acer Chromebook is charging, it. Use the following steps to reinstall your Chrome OS with a couple of simple steps some believe it ’ more... Emerging Markets Index Chrome is not working correctly a USB recovery flash drive so my keyboard not... Chareger is connected and charging refresh key and endlessly repeat it an LED indicate! Or learn about our ACE Program and what 's Happening at Acer thing is Happening me... Unplug the USB flash drive and newer browsers what 's Happening at.... If still the issue persist, Contact the Acer Community User Agreement it has listed. Think it 's a CB5-132T with a USB recovery flash drive the benefits of being a member one..., with the same keys, how did u fix it, then system! 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Get involved, click one of these buttons turned on my Chromebook R11 's keyboard are. Is connected and charging Chromebook where the 1-key was broken samsung chromebook keyboard not working a problem users facing... It is working up with debris limited technical skills believe it ’ s more frequently observed among 10-run... Them accordingly because you accidentally shut off the laptop 's wireless adapter 10+, Chrome, and... Is that certain keys on the keyboard are not working Samsung Chromebook that the keyboard is not working on Chrome...
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