If you want to add a new email address or phone number, read How to add security info to your Microsoft account. You'll see your security info under Security settings. If so, you're using one Microsoft account to verify another Microsoft account. Make sure the list of phone numbers or email you use to sign in to your account is up to date. You can skip it for 24 hours at a time, but after seven days from the first notice you'll have to verify or add new security info before you can sign in again. If so, change your phone settings then choose I don't have a code. I'm not getting my verification code. You may be asked to enter a verification code to continue. Does your phone block texts from unknown numbers? Select any of the following to find out how. Using a browser in privacy mode, sign in with the first account. When you give the code back to us, we know that you’re really you so we can help get you back into your Microsoft account. On your Security basics account page, you can add, update, or remove security info. During this time, we cannot accept further changes or additions to security settings or billing info. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: If you request removal of all security info in your account, the info doesn’t actually change for 30 days. Sign in to your Advanced security options page using your Microsoft Account. Is your phone number or email address entered correctly? We use verification codes in addition to passwords as an extra layer of security in case someone else learns your password. Check your junk email folder for a message from a Microsoft account, and use the code sent to you. This is our way to make sure your info is current. Open your Sign-in options to turn off sign-in preferences for any phone number or email you don't use often. Return to the window that is asking you for the verification code. Note: This article is about security info. Valid verification codes come from an @accountprotection.microsoft.com email address. We'll send another verification code. For tips about receiving and using verification codes, take a look for Troubleshooting verification code issues. Security info is an alternate contact email address or phone number that you add to your account. Is a verification code the same thing as a password? Security info is an alternate contact email address or phone number that you add to your account. If you’d like to reset your password but the verification code didn’t arrive, see When you can’t sign in to your Microsoft account. This can make it tricky to keep track of which one you're signed in to. A message told me to "make sure you can receive a security code". When you give the code back to us, we know that you’re really you. If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. Your account is still open and active, and you can still use your email, Skype, OneDrive, and devices as usual. Sign in to your Advanced security options page using your Microsoft Account. If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. Copy or write down the verification code from the message. No. You can change your password, update info, or review recent activity. You may be asked to add new security info before you can remove the old info. What do I do? Does your alternate email address end in @outlook.com, @hotmail.com, @live.com, or @msn.com? If you're using a different browser, check that browser's help for info about privacy mode. If you don't have access to your alternate email or phone number, choose I don't have any of these and follow the instructions to replace your security info. If you're not already signed in to your Microsoft account, you'll see a prompt. Enter that code when prompted and then select Next. Tip: The email or phone number does not have to be yours - you just need to have access to it if you want to use it to verify your account. Can’t access your account? Open a new window in privacy mode. When you see a message asking you to make sure you can receive a verification code, verify or add new security info. Microsoft is sending email notification if someone else trying to get in to your account our if there's an unusual activity going in your account. Sign in to your Security basics page with your Microsoft account. How to use the Microsoft Authenticator app. I highly suggest for you to setup a two steps verification for you to get notified if someone trying to access your account . Get all the features you know and love in Windows 10. Microsoft account security info & verification codes Security info confirms your identity. Read through the list of the most common causes, and see if any of them apply to you. Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox. You can get security codes or verify you're you in a number of ways, including email, text message or by using an Authenticator app. If you're not already signed in to your Microsoft account, you'll be prompted to sign in. When you're prompted to enter the verification code that was sent to your alternate email address, don't close the browser window. Email or phone. Occasionally, we might ask you to check it again—for example, if you haven't signed in for a long while. Wo n't work to enter new security info, or @ msn.com when give. Account details, we can not accept further changes or additions to security settings in to both accounts at same... 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