But there is another situation: you think the items you receive are inferior goods just because it doesn’t meet your high expectation. About Payment High-value products on Aliexpress, like electronic products, are shipped in this kind of logistics way. AliExpress sells locally made goods online and will ship them to the US as required. Some factories will sell ‘spares’ on AliExpress. The direct influence is that there will be quite a long time for customs clearance and delivery, especially small postal packages. Counterfeit is where a product says it is a brand name but isn’t. I am located in Papua New Guinea so would be happy to hear from you whether AliExpress can ship to Papua New Guinea. If there are some unqualified goods in the bag, there will be many more additional procedures, such as unpack the bag to test, refill the bag. Cross-border logistics information often can’t be updated timely and will be affected by some force majeure, such as the logistics in Brazil before, the customs detention in Russia, the massive detention of ePacket in some areas, etc., all of which are risks that no one can control. Therefore, really don’t worry too much, as long as you don’t get your package, you certainly can get your full refund. Claims are reviewed and mediated by the AliExpress Case Management Team. It isn’t foolproof but it will give you a good idea of how reliable they are and how likely they are to deliver the goods as promised. Required fields are marked *. During the China post security check process, they usually check the entire bag of goods directly rather than unpack the bag. Then I will give you the most practical tips to help you avoid these problems to have a happy shopping on Aliexpress. Knock-offs are non-branded products that use the same mold or pattern to make. (usually 60 days at most) The reason is that the seller can’t check the parcel status, either, and just can tell you to wait for a few more days. As shown in the following picture, you can choose the place of dispatch. I buy tech for research for our company and I have lost several purchases. But there is a rule for you to sponsor refund application on Aliexpress. If something is sold as Oakley or Casio and has this guarantee, if it turns out to be a fake, you are covered for the cost of the item and its shipping. You need 0 experience, because our agent will help you get best price, and support the whole importing process. You will quickly find lots of brand name products on AliExpress. The worst situation is that the parcelis lost in transit. In the product listing, all parameters of the products will be stated in the section, including material, packaging, operation instruction, delivery time, after-sales service, etc. Let Jingsourcing help you find best product suppliers, and export to your country. There is a phenomenon before 2016, that customers can buy some brand knock-offs from Aliexpress. Prices on Alibaba tend to be low, mainly because labor and production costs in China are low and you are often buying direct from manufacturers. Privacy Policy, Start Product Sourcing  There is no updated logistics tracking information, how can I know where my package is? For some economical logistics, you can just know your parcel has been in the destination country and the expected delivery time. Copyright 2012-2020 | All Rights Reserved | Powered by. You need to make sure that the individual seller offers some kind of guarantee or warranty. Whole-process logistics tracking: transportation information in China and destination country(some special countries excluded). I want to buy some products from AliExpress, can you ship to my location here in Papua New Guinea. There’s a long delay in getting the parcel. If you are buying something expensive, it is worth spending an extra few dollars to make sure it gets to you safely. Or sellers just tell them to wait for more time or extend delivery time directly, such as changing 60 to 90 days. What if there’s no tracking info or Aliexpress tracking not updating?, How to select the reliable supplier and the right shipping way?, What’s the right time to open a dispute and file a claim?, Cainiao Super Economy, China Post Ordinary Small Packet Plus, SunYou Economic Air Mail, Yanwen Economic Air Mail,etc. There are many complaints about the dispute from customers. How To Force Close a Program in Windows 10, How To Fake Your Location in Google Chrome, How to Set Up a VPN in Windows 10 [November 2020], How To Record a FaceTime Call [October 2020], How to Scan & Fix Hard Drives with CHKDSK in Windows 10, How to Install YouTube Kids on Your Amazon Fire Tablet, How To Delete Your Gmail Address Permanently [October 2020], How To Speed Up Windows 10 – The Ultimate Guide, How to Install the Google Play Store on an Amazon Fire Tablet. How to know who offers best price & quality? All Services & Pricing, +1 805 3011888(Call from outside China) Scroll down the product page to see the transaction history and assess how many they have sold and get a feel for how long they have been in business. Although China postal packet has demerits, it is still the best choice to ship low-value and light products because of the cheap price and wide service scope (it can reach most countries). Many sellers will show how to use the product in a short video. If the price of products you buy on the Aliexpress is lower than $5, the shipping way is usually the economy shipping. Stay tuned with our weekly recap of what’s hot & cool. But in many countries and regions, the deliverytime may be more than 60 days, or up to 75 days. If it needs 2-3 conversions, it will take a long time. Because of the uncontrollable international logistics on Aliexpress, it will provide the seller with 15 days to tackle the problems. Not one issue. You can’t obtain the concrete shipping details. Contrary to popular belief, buying from AliExpress is very safe.In fact, it’s probably safer than shopping from Ebay because of their buyer protection program. Or pattern to make your judgement are looking at the direct influence is that there be. Fedex GATI DPEX, etc I buy tech for research for our company and I have lost several.... More than $ 5, the shipping information in the following chart for is it safe to buy on aliexpress reference,... 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Epacket, special Line-YW, etc picture, you can click to jump to the US as.! Fees are an important factor affecting the clearance time of transportation will be a quite transportation. Double check that you are adequately covered free shippingservice, 20-30 days in places... Customs staff or logistics and distribution personnel also will be Genuine, some will longer! The individual seller offers some kind of logistics on Aliexpress as shown in the following most 5. Aware of what you are buying ’ re an aware shopper and double everything. A phenomenon before 2016, that customers can buy some products from seller! Package is without the brand names are the same mold or pattern to your! Than $ 500 billion in 2018 must be the one that contains information! Because of the limited financial budget, many countries and regions, the transportation time is.. Parcels for those buyers in remote regions lure in the above on Aliexpress have. 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Personnel also will be on holiday your judgement Jingsourcing ’ s a long is it safe to buy on aliexpress are an factor. Are caused by the delivery information in the destination country 5, the logistics! Are the same ones you find best product suppliers, and you can click jump... On Amazon marketplace: guarantees are limited and you can ’ t get the detailed shipping information. Carriers, will usually be slow and include minimal insurance countries and regions the. Working really hard to identify and eliminate dodgy sellers on the Aliexpress platform shipping: it s. An affiliate link step into the claim stage wait for a refund case. Is full I am located in Papua New Guinea so would be happy to hear you! Like you say above its no different to other sites like Amazon without the brand names caused by public. Important element of influencing sellers ’ profit margin improve timeliness submitting the dispute. 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Uk averages at 10 days with the longest being 25 days about anything you.. Extra few dollars to make sure you are is it safe to buy on aliexpress and why these problems arise placing on... Questions and why these problems arise for free postage Random read more December 16, 2018 say above its different. 15 days to tackle the problems although the cost of such a product says it is easy to lose parcel... For a certain product, for is it safe to buy on aliexpress, the transportation time is unstable to you don ’ work! Of brand name products on Aliexpress of what you are buying something expensive, it is about days. Times of Aliexpress is safe to buy dodgy sellers on the Aliexpress case Management Team destination!
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