It pounded. I have dealt with EV warranty service. Grrrr. Commercial Use Coverage - music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered. Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty.Used products come with a 3-month Long & McQuade Performance Warranty. that exact same problem happened to me with an EV ZX-A5 speaker, i sent it back twice to fix the low section of the amp and they finally sent a new speaker, no problems in over a year with the new one. The bass and the clarity of the highs sold me. Considering what other products sell for, the band for the buck is huge. Symptom: after 10-15s of operation, the LF driver stops putting out sound. Performance Guarantee - normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. Commercial Use Coverage - music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered. instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%. The repaired speaker tests out fine during some quick bench tests here at the house. If you power cycle the unit, the symptoms repeat. No fault indications, just no LF. They were pretty good at getting back to me. Ok, the dew has fallen off the lily - one of my pair of EV ELX112P speakers has experienced a failure. Performance Guarantee - normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. BRASS and STRINGS: 2% of the selling price after $2,000. But on the other hand I've used low level peavey gear and Pricing for used electronic products is 4% of the original new selling price. I filled out the form and sent it back to get the RMA, but I did ask if it is possible to just send in the amp module. Wednesday: 8:30am – 10:00pm (EST) The SXa250 has sat in my office since it was returned to me over 2-years ago collecting dust. Accessory Coverage - any peripheral devices or accessories that come with your product (i.e. 's about a product discontinued 2 gens back which I bought 2nd hand already broken, they didn't email me back, a rep called me early next day and spent 45mins chatting and answering allmthe JBL questions I could come up with. on the other hand, even Yamaha, QSC, JBL etc brands, they do get shut down when it gets hot. duh. Do they get banged around alot? Guitar Setup - Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars. These speakers were purchased from a local sound company which I work with on occasion and cross-rent gear. If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. They travel much better that way. Thursday: 8:30am – 10:00pm (EST) Ok, the dew has fallen off the lily - one of my pair of EV ELX112P speakers has experienced a failure. Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. By I bought the bags for all 6 of mine. GUITARS: 4% of selling price to double the warranty from 1 year to 2 years. The only real downside is the wood cabinet that only has a thin protective coating. Loaners Available - a loaner product may be given while the product is being repaired. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty. Some products (i.e. If this is not possible, a full refund will be provided. Not that I expect that much of their time but it was better then the EV emails being ignored. My confidence in the two units I have is slightly shaken. They will chip and scrape quite easily. The service was minor and I actually found out the trouble was user error to begin with. So, long story short, I shipped the failed speaker to EV on 12/6. Very versatile. Accessory Coverage - any peripheral devices or accessories that come with your product (i.e. strings, reeds, woodwind pads, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. What I did not know, and my dealer sheepishly admitted he forgot to tell me, is that one of these two ELX 112Ps had been in for amp replacement previously after their test as a drum monitor (a task for which this model proved not well suited). How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties? it failed me (mostly due to me pushing it to hard, clearly not enough rig. Please enter the email address that you used during registration: Donate to support your closest participating children's hospital or organization.
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