I had great two days. Room types may vary. Dear GuestThank you very much for posting a review following your recent stay. Your feedback is invaluable to us as it is only through feedback such as yours that we are able to constantly better our products and services. Stay away if comfort and aesthetics are important. However, considering the cost we paid, what we had is good value for money. However the whole place is becoming shabby and in serious need of an update.This relates to the rooms as well which we're very disappointing.If this were a budget hotel you could understand it but if you are paying more than £60 a night then this hotel is not good value.The breakfast was also a little basic. Dear GuestThank you for your feedback. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Handy for the underground and all of central London. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Need to renew urgently. As mentioned by many reviewers, the rooms are large but outdated and fraying in many places. Need to renew urgently. Good location by subway, restaurants, cafes and shops, close to the gardens Kzington. I know the club rooms get wifi included but I'm not sure about the regular rooms. services sprinklers with low water pressure, when it seems they are going to become clogged all time. Did not return to this hotel. I had great two days. Hotel a bit shabby and especially rooms and hallways need to be refurbished. I trust that you found your room to be both clean and comfortable as we always guarantee we provide our guests with the best services and facilities possible. Happy to pay extra pounds if hotel upgrades, but would not return until they do. Please be assured that I have noted your comments for our Management Team to review and to take action to improve our facilities and services going forward.I wish to welcome you back when you next visit LondonYours sincerely, This is the version of our website addressed to speakers of English in United Kingdom. We are a very popular four star hotel in the heart of Kensington and we aim to provide an exceptional guest experience. I am sorry to hear that you were disappointed with interior of the hotel and I have noted the points you have raised with the conditions in your room and forwarded same to our Management Team to take action so that these problems do not occur going forward.I wish to inform you that we are currently working on in-house redecoration and we are endeavouring to provide our guests with a high standard of service and facilities as we possibly can. Please be assured that I have noted your comments for our Management Team to review and to take action to improve our facilities and services going forward.I wish to welcome you back when you next visit LondonYours sincerely, This is the version of our website addressed to speakers of English in the United States. Expect 3½ stars at the most, and you will be fine.More, Dear GuestThank you for your feedback. We have 2 rooms - one facing the subway track, the other facing the back of a residential building in front of the hotel. I trust that you found your room to be both clean and comfortable as we always guarantee we provide our guests with the best services and facilities possible. Look forward to welcoming you back soon.Yours sincerely. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Would rate it a 3 and 1/2 out of 5, Dear GuestThank you for your feedback which is important as our in-house redecorations continue ongoing to improve our services and facilities going forward. I stayed here during the first days of October. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We look forward to your welcoming you back.Yours sincerely. Happy to pay extra pounds if hotel upgrades, but would not return until they do. Copthorne Tara Hotel London Kensington, London Picture: Club Lounge - Check out Tripadvisor members' 59,921 candid photos and videos of Copthorne Tara Hotel London Kensington We are a very popular four star hotel in the heart of Kensington and we aim to provide an exceptional guest experience. As we were staying in a club room, we had access to the club lounge, but especially at night it was disappointing. Stayed 2 nights at this property with excellent location, which is a cul-de-sac from the main busy High Street Kensington. Stay away if comfort and aesthetics are important. Only free beer and wine for 2 hours and come crisp poured in plates from the bag.When we stay at places like Marriott they often offer food and drinks at all hours and a much more upscale experience. You also … We trust you will be returning soon and look forward to welcoming you back.Yours sincerely. Did not return to this hotel. Expect 3½ stars at the most, and you will be fine.More, Dear GuestThank you for your feedback. I am pleased to hear you found the hotel to be good value for money and conveniently located. The breakfast was ok, and had plenty of choices for a continental breakfast.The hotel is huge, but had 5 elevators so a big plus was the fact that we seldom had to wait very long for an elevator to arrive.All in all – do not expect a four star experience. Handy for the underground and all of central London. Dear GuestThank you for you comments. Good hotel. Rooms are relatively large., But .... design outdated, terrible bathroom - walls covered with Formica [like a stone] - no hygiene. I stayed here during the first days of October. Good location by subway, restaurants, cafes and shops, close to the gardens Kzington. As mentioned by many reviewers, the rooms are large but outdated and fraying in many places. Majority of the staff pleasant and helpful. Hotel a bit shabby and especially rooms and hallways need to be refurbished. 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Good services but foods were not so good. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Shahida S, PA to General Manager at Copthorne Tara Hotel London Kensington, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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