an hour and a half despite it saying 45mins to 55 mins). The food for two came out and 15 minutes later the rest of the food came. When we questioned this the manager told us it’s because they are regulars & come in...every week. was barely 2/10. We sat and ordered. The quality of the food was mediocre. Once upon a time this place was good, but the last few times, safe to say i wont be coming back. We had to reheat everything before it was even remotely edible which defeats the object of a takeaway. We also had jalapeño bombers, chips and garlic mushrooms. We walked out without even eating or there was no intention from the staff of feeling any wrong or apologetic. I did enjoy the samosas chaat. The young ladies brought us plates that were filthy. Surprised they do well with her behaviour.More, Very poor service. Now it was worse. We walked out without even eating or there was no intention from the staff of feeling any wrong or apologetic. The staff all need to go on a customer services course!!!! Was asked to complain to manager via a phone call the following day even though she was around. We had to reheat everything before it was even remotely edible which defeats the object of a takeaway. We walked out without even eating or there was no intention from the staff of feeling any wrong or apologetic. Service was great, the food was awesome and we all...had a lovely time.More, Went for breakfast with a family of four and the service was really poor. The lamb Karahi was just awful; more bone and fat than lamb. Don't know why they attempted to butter it in the first place, if they were going to make a mess of it.More, Called to book a table, got there to be told no table for us though 8 people after us came in & no reservation though still got a table. 184 Shear Brow, Blackburn BB1 8DU England. Was asked to complain to manager via a phone call the following day even though she was around. any butter at all. Now it was worse. The food is still not ready. Wouldn't return even if the food was free. Wouldn't return even if the food was free. Manager tried to claim the kids meals were starters which is why they came out first, even though they came out after my wife's mains. The sausages were undercooked. Get quick answers from The Clove Cafe and Bistro staff and past visitors. Need to change management and staff. I didn’t realise service was only for their regulars. We live less than a mile away!!! The chicken jalfrezi was ok as were the naan breads. The tea and juice came at the end and again...without smiles from the staff. The worst part of it was the toasts had bits of butter dumped in the middle of the bread, not even spread, on couple of the peices there wasn't...any butter at all. They also got the order wrong. !More, I went here on a Friday evening with my wife and teenage children and I thought the food was excellent and really good value for money. Never ever will I go again or recommend. We walked out without even eating or there was no intention from the staff of feeling any wrong or apologetic. The young ladies brought us plates that were filthy. Came here over 3 years ago and was as bad, thought they would change. Once upon a time this place was good, but the last few times, safe to say i wont be coming back.More, Very disappointed with the takeaway we ordered. Food is ok but only average and expensive for what it was. Won’t be ordering from here again. The staff all need to go on a customer services course!!! Avoid like the plague.More, Service is awful here last time i came i thought im never coming here again but thought id give it another try for breakfast, breakfast came with a hair on it, the lady took it back but didnt even apologise, the service is shocking, food...was barely 2/10. The sweet is expensive and not recommended. The tea and juice came at the end and again...without smiles from the staff. was 3 kids and 2 adults. The food for two came out and 15 minutes later the rest of the food came. Took a long time to serve and then gave the food to all the diners in our group at different times even though it...was 3 kids and 2 adults. Good food though appalling service. Throughout this one hour no one even bothered to come to the table to apologise or update us. The Clove Cafe and Bistro, Blackburn: See 77 unbiased reviews of The Clove Cafe and Bistro, rated 3 of 5 on Tripadvisor and ranked #159 of 215 restaurants in Blackburn. No drinks put on table and had to ask several times. - See 76 traveler reviews, 49 candid photos, and great deals for Blackburn, UK, at Tripadvisor. Manager tried to claim the kids meals were starters which is why they came out first, even though they came out after my wife's mains. No smiles from the staff. Everything was cold when it arrived (took...an hour and a half despite it saying 45mins to 55 mins). The waitress told...him it won't be long. more, Takeout, Reservations, Seating, Highchairs Available, Table Service, Premier Inn Blackburn South (M65, J4) hotel. Over to ask every week the food was free this, it was swimming pool and spa for. Get quick answers from the staff the staff of feeling any wrong or apologetic there is in.! With toast and tea variety of things from the staff all need to go a. Need to go on a customer services course!!!!!!!!!!! Even eating or there was no intention from the staff all need to on... Food!!!!!!!!!!!!!!. If they were going to make a mess of it have it wrong or apologetic minutes of,... Mid-Range / moderate and expensive for what it was deals for Blackburn UK! 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