I purchase a new Chromebook Tab 10 with a build date back in June of this year (2018) and it started up just fine. With the factory charger (multi-voltage charging rates, typical of USB C fast charging), with a Dell USB C charger (also with multi-voltage) or even with the humblest, simplest Apple power cube for trickle charging. What's Happening at Acer. I was able to solve this problem by myself, so let me explain the knowledge. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. My best recommendation would be to contact your regional Acer service center for assistance. No lights, no power, no anything. This email address has already been registered. When you are holding these two buttons at … Step 2. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. While still plugged in, hold the power button and power down the device. Chrome is a registered trademark of Google Inc.We are participants in various affiliate advertising programs designed to provide a means for us to earn fees by linking to affiliated sites. ACE Program and If you want to get involved, click one of these buttons! Plug your charger back in to your Chromebook, then the wall. Get social and introduce yourself Do a hard restart. Acer Chromebook Won’t Charge. I work for a school district and we have been introducing the tablets to the classroom very successfully with the exception of this little issue. I work for a school district too. Hi, Sorry to know that your Chromebook does not charge or power on. jescott418 I have exactly the same problem. However it is very discouraging that Acer hasn't come out with a easier solution to this problem instead to having to send them back for repair. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. 1. a school district, my Acer tab 10 Chormebook won't turn on totally dead. I tried the instructions below but no luck. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. (you should be greeted with a screen that says “Chrome OS is missing or damaged. I have the same problem with my dead non charging Acer Tab 10 Chromebook ! When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. Welcome Forum, or learn about our Next, hold together Esc + Refresh button. Chrome is a registered trademark of Google Inc. Unplug the device from the AC adapter and power it down completely. So, what are the rules of this place? At first, you need to put the Chromebook on the recovery mode. Battery Rate Discharge Check As battery drained completely, it is hard for lithium battery to get charged again. Hi I'm gonna lay out everything in order Chromebook: Acer Chromebook 14 cb3-431 Warranty: Nope, as the laptop is just over a year old. LED Indicator Light Functionality; 3. Any help would be greatly appreciated. greatly appreciated. It’s okay, nothing is broken. While still plugged in, hold the power … 1. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. In this terminal, the connector between the battery and the main board (red rect in fig1) is not soldered. © 2020 Acer Inc. When my Chromebook tab 10 fully discharge can not charge or power up. It looks like you're new here. Leave the Chromebooks plugged in for 6 hours to allow the battery to recalibrate and take a full charge. Hello, i have a problem. By using this site, you accept Acer's Privacy Policy and the Best bet is to use a short piece of strong tape over the connector once it's fully seated and that will give a little extra protection. The battery should be back to its normal self and the indicator should reflect the full charge. Register the benefits of being a member! Embedded Controller (EC) Reset; Power Is Fading But Chromebook Won’t Charge. Make sure that the power outlet is working. tab10 does not use bolts or adhesives in assemble, so it can be easily disassembled using commercial tools. As battery drained completely, it is hard for lithium battery to get charged again. Leave the Chromebooks plugged in for 6 hours to allow the battery to recalibrate and take a full charge. Then I thought "well I don't have to shut down every time with my iPad so I'll just put the Tab 10 into sleep mode instead". If you not able to charge the system, it could be an issue in either the ac adapter, battery, or the mainboard/power jack. I have several tablets sitting on my desk that just stopped working. If you cannot charge your Chromebook, or if the Chromebook charges but drains quickly, you may have a bad battery or a defective charger. in our Solutions To “My Chromebook Won’t Charge.” Lifeless Chromebook Won’t Charge . I have No lights, no power, no anything. At any rate, I'd not be able to diagnose such on the Community. 1. AC Adapter Charge Verification; 3. I usually shut down, not sleep, my Chromebook laptops so at first I did that with the Chromebook Tab 10 tablet. We recently purchased around 20 of this chromebook tabs for kindergarden students.
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